Covid-19

Measures

Welcome to Edinburgh
Thank you for choosing Grosvenor Gardens Hotel



Please follow the latest (Scottish Government Guidance)
https://www.gov.scot/publications/coronavirus-covid-19-protection-levels/pages/

All Stays required bookings in advance either online or by telephone.

We have introduced a number of health and safety measures in order to protect and keep everybody safe
during your stay

• There are hand sanitizer units at entrances and all communal areas within the premises.
• Please be advised that you will be welcome at 2 meters distance by staff with PPE
• In line with the Government ‘s Test and Protect Strategy, we are required to collect your full contact details. Please read our Test and Trace privacy policy
• Please observe two meter physical distancing.
• Our guest numbers will be monitored to avoid crowding and facilitate physical distancing.
• Cards payments preferably or confirmed Full payment before arrival.
• Face coverings are now mandatory in all enclosed spaces, including during checking in and in communal areas.
• Please note that our breakfast room is temporary closed until further notice. Breakfast is replaced by individual wrapped hot or cold sandwiches as required, delivered and can be consumed in your room. Self service tea or coffee available in room
• Room services only for long stay guests. On every third day by arrangement with minimum 5 hours room vacancy times required


Test and Trace privacy policy
We are required by Scottish Government Guidance to collect details of all members of guests in line of
the Test and Protect Support Strategy. Please refer Scottish Government Guidance for coronavirus /
collection.

The information needed to enable NHS Scotland to contact you should you been in near or close contact
with someone who has tested positive for coronavirus. Contacting people who might have exposed to the
virus is a crucial step in stopping the spread.

In the unlikely event, if there is a cluster coronavirus case link to the establishment. Information will be
transferred securely to NHS national service to established Test and Tracing process in an effort to
contain the spread. At the same times the centre provide guidance and support to those involved. If tested
positive, advice to self isolation ( Review required)

This will involve gathering and sharing information with NHS Scotland for Test and Protect .
Your data will not be used for any other purposes. It will be kept up to maximum of 4 weeks and will be
destroyed safely and securely.

What we will be collecting:
1. Name and full postal address
2. Date and time of arrival and departures
3. Place of arrival and departures
4. Contact telephone number
5. Email address.
6. Covid vaccine details / Covid passport.

For Non UK Residence:
1. Country of resident
2. Passport details.

Data protection law for collecting and sharing this data.
It is under our legal obligation with the Scottish Government’s Test and Protect support strategy we
collect data. This information may share with public health if required. Under The Health Protection
(Coronavirus) (Restrictions) (Scotland) Amendment (No. 11)Regulations 2020.

Our COVID-19 Response

Clear sign ages: At entrance and communal area Floor Marking for social distancing	Completed covid19 risk assessment Guests number monitoring to avoid crowding Encourage regular hand wash / sanitize Work surfaces and equipment sanitized regularly
Hand sanitizer available At entrance and communal areas	Breakfast room temporary closed Replaced by individual wrapped hot / cold sandwiches as requested and delivered to room by arrangement
Staff and Guests’ Temperatures monitoring	Face masks to use in communal areas
Cards payment preferable or confirmed full payment before arrival	Rooms services only available for long stay guests: every third days by prior arrangements with rooms vacated for at least 5 hrs
All stays require advance bookings by online or telephones	All linens are cleaned by recognized professional laundry services.
Staff are provided with PPE Clear and regular communications with employees. Reassurance and encourage covid-19 vaccination.	Check in and Check out times as stated. Please Inform staff time of departures.